2018 Summer Credit Card Survey
11:16 AMPosted by: John S Kiernan
People’s attitudes toward credit cards can tell us a lot about their financial health as well as the economy more generally. So WalletHub decided to take the temperature of credit card users with a nationwide survey.
We asked about matters ranging from what qualities the best credit cards possess and why people switch cards to their best and worst credit card experiences. You can find the complete results in the following infographic.
In general, how do you feel about credit cards? |
|
---|---|
Positive | 67% |
Negative | 33% |
Do your good memories involving credit cards outweigh the bad ones? |
|
No | 36% |
Yes | 64% |
Have you ever switched credit cards? |
|
No | 47% |
Yes | 53% |
Have you ever switched credit cards? If so, why? |
|
Better interest rate | 50% |
Better sign-up bonus | 24% |
Pre-approved offer | 16% |
Friend/family recommendation | 9% |
Do rates or rewards make the best credit cards? |
|
Rates | 55% |
Rewards | 45% |
In general, how do you feel about credit cards? |
||
---|---|---|
Female | Male | |
Positive | 69% | 66% |
Negative | 31% | 34% |
Do your good memories involving credit cards outweigh the bad ones? |
||
Female | Male | |
No | 31% | 40% |
Yes | 69% | 60% |
Have you ever switched credit cards? |
||
Female | Male | |
Yes | 48% | 59% |
No | 52% | 41% |
Have you ever switched credit cards? If so, why? |
||
Female | Male | |
Better interest rate | 53% | 48% |
Better sign-up bonus | 23% | 25% |
Friend/family recommendation | 7% | 10% |
Pre-approved offer | 16% | 16% |
Do rates or rewards make the best credit cards? |
||
Female | Male | |
Rates | 52% | 57% |
Rewards | 48% | 43% |
In general, how do you feel about credit cards? |
|||
---|---|---|---|
Democrat | Neither | Republican | |
Positive | 75% | 58% | 66% |
Negative | 25% | 42% | 34% |
Do your good memories involving credit cards outweigh the bad ones? |
|||
Democrat | Neither | Republican | |
No | 30% | 46% | 33% |
Yes | 70% | 54% | 67% |
Have you ever switched credit cards? |
|||
Democrat | Neither | Republican | |
Yes | 53% | 48% | 60% |
No | 47% | 52% | 40% |
Have you ever switched credit cards? If so, why? |
|||
Democrat | Neither | Republican | |
Better interest rate | 49% | 44% | 58% |
Better sign-up bonus | 28% | 20% | 23% |
Friend/family recommendation | 6% | 14% | 8% |
Pre-approved offer | 17% | 21% | 11% |
Do rates or rewards make the best credit cards? |
|||
Democrat | Neither | Republican | |
Rates | 52% | 50% | 63% |
Rewards | 48% | 50% | 37% |
In general, how do you feel about credit cards? |
||||
---|---|---|---|---|
18 - 29 | 30 - 44 | 45 - 59 | 59+ | |
Positive | 60% | 66% | 63% | 79% |
Negative | 40% | 34% | 37% | 21% |
Do your good memories involving credit cards outweigh the bad ones? |
||||
18 - 29 | 30 - 44 | 45 - 59 | 59+ | |
No | 36% | 44% | 42% | 20% |
Yes | 64% | 56% | 58% | 80% |
Have you ever switched credit cards? |
||||
18 - 29 | 30 - 44 | 45 - 59 | 59+ | |
Yes | 27% | 52% | 60% | 70% |
No | 73% | 48% | 40% | 30% |
Have you ever switched credit cards? If so, why? |
||||
18 - 29 | 30 - 44 | 45 - 59 | 59+ | |
Better interest rate | 44% | 52% | 57% | 46% |
Better sign-up bonus | 31% | 30% | 24% | 19% |
Friend/family recommendation | 17% | 7% | 7% | 10% |
Pre-approved offer | 8% | 11% | 12% | 26% |
Do rates or rewards make the best credit cards? |
||||
18 - 29 | 30 - 44 | 45 - 59 | 59+ | |
Rates | 49% | 53% | 58% | 58% |
Rewards | 51% | 47% | 42% | 42% |
In general, how do you feel about credit cards? |
||
---|---|---|
Positive | Negative | |
East North Central | 67% | 33% |
East South Central | 64% | 36% |
Middle Atlantic | 76% | 24% |
Mountain | 66% | 34% |
New England | 54% | 46% |
Pacific | 69% | 31% |
South Atlantic | 66% | 34% |
West North Central | 70% | 30% |
West South Central | 64% | 36% |
Do your good memories involving credit cards outweigh the bad ones? |
||
---|---|---|
No | Yes | |
East North Central | 34% | 66% |
East South Central | 43% | 57% |
Middle Atlantic | 31% | 69% |
Mountain | 31% | 69% |
New England | 45% | 55% |
Pacific | 33% | 67% |
South Atlantic | 38% | 62% |
West North Central | 36% | 64% |
West South Central | 40% | 60% |
Have you ever switched credit cards? |
||
---|---|---|
No | Yes | |
East North Central | 37% | 63% |
East South Central | 63% | 37% |
Middle Atlantic | 54% | 46% |
Mountain | 44% | 56% |
New England | 40% | 60% |
Pacific | 44% | 56% |
South Atlantic | 43% | 57% |
West North Central | 54% | 46% |
West South Central | 56% | 44% |
Grand Total | 47% | 53% |
Have you ever switched credit cards? If so, why? |
||||
---|---|---|---|---|
Better interest rate | Better sign-up bonus | Pre-approved offer | Friend/family recommendation | |
East North Central | 58% | 22% | 12% | 9% |
East South Central | 51% | 21% | 8% | 20% |
Middle Atlantic | 42% | 32% | 18% | 8% |
Mountain | 49% | 33% | 14% | 4% |
New England | 66% | 17% | 10% | 6% |
Pacific | 56% | 18% | 15% | 11% |
South Atlantic | 36% | 28% | 21% | 15% |
West North Central | 52% | 29% | 15% | 4% |
West South Central | 47% | 21% | 29% | 3% |
Do rates or rewards make the best credit cards? |
||
---|---|---|
Rates | Rewards | |
East North Central | 61% | 39% |
East South Central | 68% | 32% |
Middle Atlantic | 43% | 57% |
Mountain | 49% | 51% |
New England | 68% | 32% |
Pacific | 57% | 43% |
South Atlantic | 46% | 54% |
West North Central | 60% | 40% |
West South Central | 56% | 44% |
In general, how do you feel about credit cards? |
|||
---|---|---|---|
Married | Separated/divorced | Single, never married | |
Negative | 30% | 31% | 37% |
Positive | 70% | 69% | 63% |
Do your good memories involving credit cards outweigh the bad ones? |
|||
Married | Separated/divorced | Single, never married | |
No | 35% | 26% | 40% |
Yes | 65% | 74% | 60% |
Have you ever switched credit cards? |
|||
Married | Separated/divorced | Single, never married | |
No | 36% | 40% | 65% |
Yes | 64% | 60% | 35% |
Have you ever switched credit cards? If so, why? |
|||
Married | Separated/divorced | Single, never married | |
Better interest rate | 54% | 41% | 46% |
Better sign-up bonus | 27% | 9% | 28% |
Friend/family recommendation | 8% | 12% | 10% |
Pre-approved offer | 11% | 38% | 15% |
Do rates or rewards make the best credit cards? |
|||
Married | Separated/divorced | Single, never married | |
Rates | 53% | 54% | 57% |
Rewards | 47% | 46% | 43% |
In general, how do you feel about credit cards? |
||||
---|---|---|---|---|
Associate's degree / some college | Bachelor's degree | Graduate/professional degree | High school diploma | |
Negative | 42% | 30% | 24% | 35% |
Positive | 58% | 70% | 76% | 65% |
Do your good memories involving credit cards outweigh the bad ones? |
||||
Associate's degree / some college | Bachelor's degree | Graduate/professional degree | High school diploma | |
No | 42% | 31% | 32% | 38% |
Yes | 58% | 69% | 68% | 62% |
Have you ever switched credit cards? |
||||
Associate's degree / some college | Bachelor's degree | Graduate/professional degree | High school diploma | |
No | 55% | 36% | 40% | 60% |
Yes | 45% | 64% | 60% | 40% |
Have you ever switched credit cards? If so, why? |
||||
Associate's degree / some college | Bachelor's degree | Graduate/professional degree | High school diploma | |
Better interest rate | 57% | 48% | 43% | 58% |
Better sign-up bonus | 16% | 30% | 32% | 8% |
Friend/family recommendation | 10% | 8% | 9% | 10% |
Pre-approved offer | 17% | 13% | 16% | 23% |
Do rates or rewards make the best credit cards? |
||||
Associate's degree / some college | Bachelor's degree | Graduate/professional degree | High school diploma | |
Rates | 62% | 51% | 51% | 56% |
Rewards | 38% | 49% | 49% | 44% |
In general, how do you feel about credit cards? |
||
---|---|---|
Positive | Negative | |
$0-$9,999 | 58% | 42% |
$10,000-$24,999 | 57% | 43% |
$25,000-$49,999 | 62% | 38% |
$50,000-$74,999 | 71% | 29% |
$75,000-$99,999 | 70% | 30% |
$100,000-$124,999 | 64% | 36% |
$125,000-$149,999 | 80% | 20% |
$150,000-$174,999 | 89% | 11% |
$175,000-$199,999 | 86% | 14% |
$200,000+ | 80% | 20% |
Do your good memories involving credit cards outweigh the bad ones? |
||
---|---|---|
No | Yes | |
$0-$9,999 | 50% | 50% |
$10,000-$24,999 | 45% | 55% |
$25,000-$49,999 | 39% | 61% |
$50,000-$74,999 | 33% | 67% |
$75,000-$99,999 | 35% | 65% |
$100,000-$124,999 | 42% | 58% |
$125,000-$149,999 | 20% | 80% |
$150,000-$174,999 | 11% | 89% |
$175,000-$199,999 | 0% | 100% |
$200,000+ | 13% | 87% |
Have you ever switched credit cards? |
||||
---|---|---|---|---|
No | Yes | |||
$0-$9,999 | 76% | 24% | ||
$10,000-$24,999 | 64% | 36% | ||
$25,000-$49,999 | 57% | 43% | ||
$50,000-$74,999 | 43% | 57% | ||
$75,000-$99,999 | 35% | 65% | ||
$100,000-$124,999 | 31% | 69% | ||
$125,000-$149,999 | 23% | 77% | ||
$150,000-$174,999 | 31% | 69% | ||
$175,000-$199,999 | 0% | 100% | ||
$200,000+ | 27% | 73% | ||
Have you ever switched credit cards? If so, why? |
||||
Better interest rate | Better sign-up bonus | Pre-approved offer | Friend/family recommendation | |
$0-$9,999 | 32% | 30% | 31% | 8% |
$10,000-$24,999 | 33% | 19% | 28% | 20% |
$25,000-$49,999 | 46% | 15% | 22% | 17% |
$50,000-$74,999 | 57% | 18% | 18% | 7% |
$75,000-$99,999 | 70% | 21% | 9% | 0% |
$100,000-$124,999 | 61% | 21% | 15% | 3% |
$125,000-$149,999 | 60% | 17% | 23% | 0% |
$150,000-$174,999 | 38% | 46% | 0% | 17% |
$175,000-$199,999 | 65% | 19% | 0% | 16% |
$200,000+ | 33% | 46% | 11% | 9% |
Do rates or rewards make the best credit cards? |
||
---|---|---|
Rates | Rewards | |
$0-$9,999 | 44% | 56% |
$10,000-$24,999 | 60% | 40% |
$25,000-$49,999 | 56% | 44% |
$50,000-$74,999 | 53% | 47% |
$75,000-$99,999 | 71% | 29% |
$100,000-$124,999 | 61% | 39% |
$125,000-$149,999 | 57% | 43% |
$150,000-$174,999 | 30% | 70% |
$175,000-$199,999 | 48% | 52% |
$200,000+ | 38% | 62% |
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