2018 Summer Credit Card Survey

11:16 AM

Posted by: John S Kiernan

People’s attitudes toward credit cards can tell us a lot about their financial health as well as the economy more generally. So WalletHub decided to take the temperature of credit card users with a nationwide survey.

We asked about matters ranging from what qualities the best credit cards possess and why people switch cards to their best and worst credit card experiences. You can find the complete results in the following infographic.

Embed on your website<a href="https://ift.tt/2mc1WHe"> <img src="//d2e70e9yced57e.cloudfront.net/wallethub/posts/52186/2018-summer-cc-survey-v5.png" width="" height="" alt="" /> </a> <div style="width:px;font-size:12px;color:#888;">Source: <a href="https://ift.tt/2uv2Zpm> Full Details Overall

In general, how do you feel about credit cards?

Positive 67%
Negative 33%

Do your good memories involving credit cards outweigh the bad ones?

No 36%
Yes 64%

Have you ever switched credit cards?

No 47%
Yes 53%

Have you ever switched credit cards? If so, why?

Better interest rate 50%
Better sign-up bonus 24%
Pre-approved offer 16%
Friend/family recommendation 9%

Do rates or rewards make the best credit cards?

Rates 55%
Rewards 45%
Full Details - By Gender

In general, how do you feel about credit cards?

Female Male
Positive 69% 66%
Negative 31% 34%

Do your good memories involving credit cards outweigh the bad ones?

Female Male
No 31% 40%
Yes 69% 60%

Have you ever switched credit cards?

Female Male
Yes 48% 59%
No 52% 41%

Have you ever switched credit cards? If so, why?

Female Male
Better interest rate 53% 48%
Better sign-up bonus 23% 25%
Friend/family recommendation 7% 10%
Pre-approved offer 16% 16%

Do rates or rewards make the best credit cards?

Female Male
Rates 52% 57%
Rewards 48% 43%
Full Details - By Political Affiliation

In general, how do you feel about credit cards?

Democrat Neither Republican
Positive 75% 58% 66%
Negative 25% 42% 34%

Do your good memories involving credit cards outweigh the bad ones?

Democrat Neither Republican
No 30% 46% 33%
Yes 70% 54% 67%

Have you ever switched credit cards?

Democrat Neither Republican
Yes 53% 48% 60%
No 47% 52% 40%

Have you ever switched credit cards? If so, why?

Democrat Neither Republican
Better interest rate 49% 44% 58%
Better sign-up bonus 28% 20% 23%
Friend/family recommendation 6% 14% 8%
Pre-approved offer 17% 21% 11%

Do rates or rewards make the best credit cards?

Democrat Neither Republican
Rates 52% 50% 63%
Rewards 48% 50% 37%
Full Details - By Age

In general, how do you feel about credit cards?

18 - 29 30 - 44 45 - 59 59+
Positive 60% 66% 63% 79%
Negative 40% 34% 37% 21%

Do your good memories involving credit cards outweigh the bad ones?

18 - 29 30 - 44 45 - 59 59+
No 36% 44% 42% 20%
Yes 64% 56% 58% 80%

Have you ever switched credit cards?

18 - 29 30 - 44 45 - 59 59+
Yes 27% 52% 60% 70%
No 73% 48% 40% 30%

Have you ever switched credit cards? If so, why?

18 - 29 30 - 44 45 - 59 59+
Better interest rate 44% 52% 57% 46%
Better sign-up bonus 31% 30% 24% 19%
Friend/family recommendation 17% 7% 7% 10%
Pre-approved offer 8% 11% 12% 26%

Do rates or rewards make the best credit cards?

18 - 29 30 - 44 45 - 59 59+
Rates 49% 53% 58% 58%
Rewards 51% 47% 42% 42%
Full Details - By Region

In general, how do you feel about credit cards?

Positive Negative
East North Central 67% 33%
East South Central 64% 36%
Middle Atlantic 76% 24%
Mountain 66% 34%
New England 54% 46%
Pacific 69% 31%
South Atlantic 66% 34%
West North Central 70% 30%
West South Central 64% 36%

Do your good memories involving credit cards outweigh the bad ones?

No Yes
East North Central 34% 66%
East South Central 43% 57%
Middle Atlantic 31% 69%
Mountain 31% 69%
New England 45% 55%
Pacific 33% 67%
South Atlantic 38% 62%
West North Central 36% 64%
West South Central 40% 60%

Have you ever switched credit cards?

No Yes
East North Central 37% 63%
East South Central 63% 37%
Middle Atlantic 54% 46%
Mountain 44% 56%
New England 40% 60%
Pacific 44% 56%
South Atlantic 43% 57%
West North Central 54% 46%
West South Central 56% 44%
Grand Total 47% 53%

Have you ever switched credit cards? If so, why?

Better interest rate Better sign-up bonus Pre-approved offer Friend/family recommendation
East North Central 58% 22% 12% 9%
East South Central 51% 21% 8% 20%
Middle Atlantic 42% 32% 18% 8%
Mountain 49% 33% 14% 4%
New England 66% 17% 10% 6%
Pacific 56% 18% 15% 11%
South Atlantic 36% 28% 21% 15%
West North Central 52% 29% 15% 4%
West South Central 47% 21% 29% 3%

Do rates or rewards make the best credit cards?

Rates Rewards
East North Central 61% 39%
East South Central 68% 32%
Middle Atlantic 43% 57%
Mountain 49% 51%
New England 68% 32%
Pacific 57% 43%
South Atlantic 46% 54%
West North Central 60% 40%
West South Central 56% 44%
Full Details - By Marital Status

In general, how do you feel about credit cards?

Married Separated/divorced Single, never married
Negative 30% 31% 37%
Positive 70% 69% 63%

Do your good memories involving credit cards outweigh the bad ones?

Married Separated/divorced Single, never married
No 35% 26% 40%
Yes 65% 74% 60%

Have you ever switched credit cards?

Married Separated/divorced Single, never married
No 36% 40% 65%
Yes 64% 60% 35%

Have you ever switched credit cards? If so, why?

Married Separated/divorced Single, never married
Better interest rate 54% 41% 46%
Better sign-up bonus 27% 9% 28%
Friend/family recommendation 8% 12% 10%
Pre-approved offer 11% 38% 15%

Do rates or rewards make the best credit cards?

Married Separated/divorced Single, never married
Rates 53% 54% 57%
Rewards 47% 46% 43%
Full Details - By Education Level

In general, how do you feel about credit cards?

Associate's degree / some college Bachelor's degree Graduate/professional degree High school diploma
Negative 42% 30% 24% 35%
Positive 58% 70% 76% 65%

Do your good memories involving credit cards outweigh the bad ones?

Associate's degree / some college Bachelor's degree Graduate/professional degree High school diploma
No 42% 31% 32% 38%
Yes 58% 69% 68% 62%

Have you ever switched credit cards?

Associate's degree / some college Bachelor's degree Graduate/professional degree High school diploma
No 55% 36% 40% 60%
Yes 45% 64% 60% 40%

Have you ever switched credit cards? If so, why?

Associate's degree / some college Bachelor's degree Graduate/professional degree High school diploma
Better interest rate 57% 48% 43% 58%
Better sign-up bonus 16% 30% 32% 8%
Friend/family recommendation 10% 8% 9% 10%
Pre-approved offer 17% 13% 16% 23%

Do rates or rewards make the best credit cards?

Associate's degree / some college Bachelor's degree Graduate/professional degree High school diploma
Rates 62% 51% 51% 56%
Rewards 38% 49% 49% 44%
Full Details - By Income

In general, how do you feel about credit cards?

Positive Negative
$0-$9,999 58% 42%
$10,000-$24,999 57% 43%
$25,000-$49,999 62% 38%
$50,000-$74,999 71% 29%
$75,000-$99,999 70% 30%
$100,000-$124,999 64% 36%
$125,000-$149,999 80% 20%
$150,000-$174,999 89% 11%
$175,000-$199,999 86% 14%
$200,000+ 80% 20%

Do your good memories involving credit cards outweigh the bad ones?

No Yes
$0-$9,999 50% 50%
$10,000-$24,999 45% 55%
$25,000-$49,999 39% 61%
$50,000-$74,999 33% 67%
$75,000-$99,999 35% 65%
$100,000-$124,999 42% 58%
$125,000-$149,999 20% 80%
$150,000-$174,999 11% 89%
$175,000-$199,999 0% 100%
$200,000+ 13% 87%

Have you ever switched credit cards?

No Yes
$0-$9,999 76% 24%
$10,000-$24,999 64% 36%
$25,000-$49,999 57% 43%
$50,000-$74,999 43% 57%
$75,000-$99,999 35% 65%
$100,000-$124,999 31% 69%
$125,000-$149,999 23% 77%
$150,000-$174,999 31% 69%
$175,000-$199,999 0% 100%
$200,000+ 27% 73%

Have you ever switched credit cards? If so, why?

Better interest rate Better sign-up bonus Pre-approved offer Friend/family recommendation
$0-$9,999 32% 30% 31% 8%
$10,000-$24,999 33% 19% 28% 20%
$25,000-$49,999 46% 15% 22% 17%
$50,000-$74,999 57% 18% 18% 7%
$75,000-$99,999 70% 21% 9% 0%
$100,000-$124,999 61% 21% 15% 3%
$125,000-$149,999 60% 17% 23% 0%
$150,000-$174,999 38% 46% 0% 17%
$175,000-$199,999 65% 19% 0% 16%
$200,000+ 33% 46% 11% 9%

Do rates or rewards make the best credit cards?

Rates Rewards
$0-$9,999 44% 56%
$10,000-$24,999 60% 40%
$25,000-$49,999 56% 44%
$50,000-$74,999 53% 47%
$75,000-$99,999 71% 29%
$100,000-$124,999 61% 39%
$125,000-$149,999 57% 43%
$150,000-$174,999 30% 70%
$175,000-$199,999 48% 52%
$200,000+ 38% 62%


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