Chase Ultimate Rewards Review: Value, Travel & Tips

8:07 AM

Posted by: Debra Wei

chase-review

Chase Ultimate Rewards is the 5th best credit card rewards program, according to WalletHub’s comparison of the top nine issuers’ cards, rules, limitations and assorted perks. Once known as Chase “Flexible Rewards,” the Ultimate Rewards program features some of the most popular credit cards on the market, including the Chase Sapphire Preferred® Card and the Ink Business Preferred℠ Credit Card.

Compare Chase Credit Cards

Some Ultimate Rewards cards offer cash back. Others provide Ultimate Rewards points, which are generally worth 1 cent to 1.5 cents apiece, depending on which card you have and how you redeem. And there are plenty of redemption options, from a statement credit to travel booked through Chase.

You can learn everything else you need to know about Chase Ultimate Rewards below. This includes tips for how to get the most value when you redeem, a list of Ultimate Rewards transfer partners and WalletHub’s picks for the best Ultimate Rewards credit cards.

  1. Best Ultimate Rewards Credit Cards
  2. CHASE ULTIMATE REWARDS ELIGIBILITY
  3. HOW TO EARN MORE ULTIMATE REWARDS POINTS
  4. HOW TO USE CHASE ULTIMATE REWARDS: BEST REDEMPTION METHODS
  5. CHASE ULTIMATE REWARDS TRANSFER PARTNERS
  6. CHASE ULTIMATE REWARDS PROS, CONS & MARKETING FLUFF
  7. REWARDS PROGRAM POWER RANKINGS
  8. SCORING & COMPETITION

Best Ultimate Rewards Credit Cards
chase freedomSponsoredChase Freedom® chase sapphire preferredSponsoredChase Sapphire Preferred® Card chase sapphire reserve credit cardChase Sapphire Reserve℠ Credit Card chase freedom unlimitedSponsoredChase Freedom Unlimited® chase ink preferred credit cardSponsoredInk Business Preferred℠ Credit Card
Annual Fee $0 $0 Intro for the First Year, $95 after $450 $0 $95
Rewards Bonus $150 50,000 points 50,000 points $150 80,000 points
Rewards Rate 1 - 5% Cash Back 1 - 2 points / $1 1 - 3 points / $1 1.5% Cash Back 1 - 3 points / $1
Purchase Intro APR 0% for 15 months Not Offered Not Offered 0% for 15 months Not Offered
Transfer Intro APR 0% for 15 monthsTransfer Fee: Either $5 or 5% of the amount of each transfer, whichever is greater Not Offered Not Offered 0% for 15 monthsTransfer Fee: Either $5 or 5% of the amount of each transfer, whichever is greater. Not Offered
Regular APR 15.99% - 24.74% (V) 16.99% - 23.99% (V) 16.99% - 23.99% (V) 15.99% - 24.74% (V) 16.99% - 21.99% (V)
Editors’ Rating 3.0 / 5 4.5 / 5 4.4 / 5 4.5 / 5 5.0 / 5
Details, Rates & Fees Learn More Learn More Learn More Learn More Learn More
Winners

chase sapphire preferred

Chase Sapphire Preferred® Card

chase freedom unlimited

Chase Freedom Unlimited®

chase ink preferred credit card

Ink Business Preferred℠ Credit Card

If you’re in the market for a credit card but aren’t sure which offer is best for your needs, sign up for a free WalletHub account. We’ll give you a personalized credit card recommendation, plus your latest credit score and report.

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Chase Ultimate Rewards Eligibility

Not every Chase rewards credit card gets to participate in the Ultimate Rewards program. Chase’s co-branded credit cards – those affiliated with a particular retailer – are not eligible, for instance. And you can’t transfer points to one of Chase’s travel partners if your card has “partial Ultimate Rewards rights.”

Here are the Chase Ultimate Rewards credit cards:
Full Ultimate Rewards Rights Partial Ultimate Rewards Rights*
Chase Sapphire Preferred® Cardchase sapphire preferred

Chase Sapphire Reserve℠ Credit Cardchase sapphire reserve credit card

Ink Business Preferred℠ Credit Cardchase ink preferred credit card

J.P. Morgan Reserve Credit Cardjp morgan reserve credit card

Chase Corporate FlexChase Corporate Flex

Chase Freedom Unlimited®chase freedom unlimited

Chase Freedom®chase freedom

Ink Business Cash℠ Credit Cardchase ink cash

Chase has discontinued some of its Ultimate Rewards credit card offers over the years. So while some people may still have these cards, they’re not available to new applicants.

Discontinued Ultimate Rewards Cards:

How to Earn More Ultimate Rewards Points

No matter which Ultimate Rewards credit card you have or how you use it, you’ll get least one point in return for every dollar you spend. But there are many ways to earn more. And there’s no limit on how many points you can earn.

In other words, following these tips could mean the difference between earning a free family vacation and only getting enough for a one-way flight:

  • Pick the Right Card & Use It Wisely – Some Chase cards offer bonus points if you spend a certain amount within a few months of account opening. Others reward you more for purchases in certain spending categories. And a few combine the two. Your job is to find a card that complements your particular needs.
  • Use “Shop With Chase” – Each dollar spent through one of the participating merchants can yield up to 20X the points. In other words, you could get 20 points per dollar spent as a base rate.

    When you sign into the Chase Ultimate Rewards mall to use the shopping portal, you will be given a list of retailers you can shop at. When you click on them, the portal merely takes you to the merchant’s website. So Chase isn’t trying to scam you by offering raised prices. You’re simply paying the prices set by the merchants themselves.

Other Earning Perks:

  • No Expiration Date – Your Chase Ultimate Rewards points won’t expire as long as your account remains open and in good standing. In other words, you have nothing to worry about if you pay your monthly bills on time.
  • Pooling Possibilities – You can transfer points from one Chase Ultimate Rewards card to another, free of charge, as long as both cards belong to you or someone in your household.

Earning Restrictions to Watch Out For:

  • Rewards Currency Confusion – Ultimate Rewards is a purely points-based rewards program. You will not earn miles or cash back with any of the participating cards, even though some – the Freedom Card, for example – advertise the ability to do so.

    You can, however, redeem your points for travel or cash back. Travel redemptions can be done either through Chase’s booking tool or by transferring your points into the loyalty program of one of Chase’s transfer partners. Cash back redemption can take the form of either a statement credit or a deposit directly into a checking or savings account.

  • Rotating Bonus Categories – Certain Chase credit cards – such as Chase Freedom – offer bonus points in spending categories that change on a quarterly basis. For example, you might get 5X the points on dining one quarter and 5X the points on gas the next. This can be tricky because you have to sign up for or “activate” these categories in order to earn bonus points. Plus, you only earn bonus rewards on a certain amount of spending each quarter.
  • Rewards Vary By Amount Spent – Select Chase cards, such as the Ink Bold Business Card (no longer available to new applicants), have varied earning rates depending on how much money you spend. For example, the first $1,000 spent might give you one point per dollar, but the amount spent after that threshold might give you two points per dollar.

How to Use Chase Ultimate Rewards: Best Redemption Methods

The Chase Ultimate Rewards gives you a number of redemption options. But which is best, offering the most value per point? Here’s the answer:

          If you want to see how we arrived at those figures, here’s a more-detailed breakdown of what you’ll get for your Chase Ultimate Rewards points with the most popular redemption methods:

Redemption Options Dollar Cost Points Needed Points Valuation
Travel
Airfare $100.00 10,000 1 cent
Hotel $50.00 5,000 1 cent
Car Rental $25.00 2,500 1 cent
Average 1 cent
“Shop With Points” at Amazon.com
$50 Item $50.00 5,000 1 cent
$100 Item $100.00 10,000 1 cent
$200 Item $200.00 20,000 1 cent
$300 Item $300.00 30,000 1 cent
Average 1 cent
Cash Back
Statement Credit $20.00 2,000 1 cent
Cash Back $20.00 2,000 1 cent
Average 1 cent
Gift Cards
$50 Amazon Gift card $50.00 5,000 1 cent
$50 Macy's Gift card $50.00 5,000 1 cent
Average 1 cent
Miscellaneous
Southwest Airlines Rapid Rewards $250 16,556 1.51 cents
Hotel Average (Marriott, Hyatt, IHG & Ritz) $250 20,661 1.21 cents
Average 1.35 cents

As you can see, Ultimate Rewards points are worth a penny apiece in most cases. But there are exceptions. Sapphire Preferred and Reserve give you a bonus – 25% and 50% respectively – when you redeem for travel on Chase’s booking portal. And values vary when you transfer points to an Ultimate Rewards travel partner.

For example, an Ultimate Rewards point translates to 1.79 cents if transferred to the Southwest Airlines Rapid Rewards program. But you only get 0.92 cents per point, on average, when you transfer your earnings to one of the hotel partners.

Other Redemption Perks:

  • Fair Travel Prices & No Date Restrictions: Chase’s travel booking tool has no blackout dates or restrictions. Prices for hotels, flights, car rentals, etc., also tend to be similar to those on other travel booking websites.
  • Featured Experiences: You can redeem your Ultimate Rewards points for things like film festival packages, private dining opportunities and backstage meet-and-greets at concerts. Dollar prices for these experiences often aren’t available. So we did not include them when calculating point values.
  • No Minimum Threshold: You don’t need a certain number of Ultimate Rewards points to redeem for cash back. You can redeem for as little as 1 cent.

Redemption Restrictions to Watch Out For:

  • Limitations on Items: When you “Shop With Points” on Amazon.com, Mp3’s, Kindle downloads, games and software downloads are off-limits. So are Prime memberships and AmazonFresh purchases, among a few other things.

Chase Ultimate Rewards Transfer Partners

Chase Ultimate Rewards has 11 transfer partners, to which certain cardholders can send their Ultimate Rewards earnings for direct booking. Transfers are done at a 1:1 ratio – one Chase rewards point for one United Airlines mile, for example. But you can only transfer 1,000-point increments.

Transfers are generally processed in one business day, but it can take up to five business days in some cases. All transfers are irreversible.

Ultimate Rewards Transfer Partners Transfer Ratio
Virgin Flying Club 1:1
Amtrak Guest Rewards 1:1
Southwest Rapid Rewards 1:1
Ritz Carlton Rewards 1:1
British Airways Executive Club 1:1
Hyatt Gold Passport 1:1
Korean Air SkyPass 1:1
Mileage Plus United 1:1
Marriott Rewards 1:1
Intercontinental Hotel Group Rewards Club 1:1
Singapore Airlines KrisFlyer 1:1

Chase Ultimate Rewards Pros, Cons & Marketing Fluff

Now that you know the details, it’s time to put everything in perspective. Here are the Ultimate Rewards program’s strengths and weaknesses, as WalletHub’s editors see things. You can also see what they consider marketing “fluff,” which you can pretty much ignore.

Pros:

  • Transfer Partners – 11 travel partners give the Ultimate Rewards program added versatility.
  • No Earning Cap or Expiration Date – Your points don’t have an expiration date or a maximum earning ceiling.
  • Fair Cash Back Redemption Rates – Ultimate Rewards gives you one cent per point. That’s about the average for credit card rewards.
  • “Shop With Chase” – This can yield up to 20X the points. Plus, prices are pretty similar to what merchants charge.
  • 20% Travel Discount for Select Chase Credit Cards – Chase Sapphire Preferred, and Ink Business Preferred, give you a 20% discount on travel booked through Chase. That means each point is worth 1.25 cents, instead of just one cent. And Chase Sapphire Reserve and J.P. Morgan Reserve’s points are worth 1.5 cents each.

Cons:

  • Limitations on Travel – To redeem for travel, you must either use Chase’s booking tool or transfer your points to one of its travel partners’ loyalty programs (if you’re eligible). In contrast, some of the best travel credit cards from other issuers let you pay for any travel purchase with points or miles once they post to your account.
  • Restrictions on Transferring Points – Points can only be transferred to cards within the Ultimate Rewards program that are owned by you or a member of your household, or to travel partners’ loyalty programs.
  • Cash Back is Earned in the Form of Points – You never truly earn cash. You can only redeem for it. This puts you at risk of rewards devaluation. For example, one point might yield one cent now, but later on it might only yield 0.9 cents.

The Fluff:

  • No Extra Value for Gift Cards or Shop with Points – You get the same dollar value for your points when you redeem them for cash back, gift cards and merchandise from Amazon.com.

    But cash is inherently more valuable because you can use it for anything, even to shop on Amazon.com or purchase gift cards later on. So when in doubt, redeem for cash back.

Rewards Program Power Rankings

Now that we’ve shown how Chase Ultimate Rewards scored with our grading criteria, let’s take a look at where it stands in comparison to the other rewards programs on the market today. Well, judging from our table of rankings below, it looks like Chase comes in at fifth place.

Note that we will keep adding to our rankings list as long as we continue to review more programs.

Ranking Rewards Program Score
1 Discover 15.25
2 Citibank 14.49
3 Capital One 14.24
4 Bank of America 14.23
5 Chase 13.51
6 Wells Fargo 13.46
7 American Express 13.41
8 PNC Bank 13.21
9 US Bank 12.67

Scoring & Competition

Chase Ultimate Rewards received 13.51 points out of a possible 22 in WalletHub’s review. You can find the rubric we used below. These same criteria have been used to evaluate all of the major credit card rewards programs.

Qualifying Factors Maximum Points That Can Be Awarded Points Awarded To Chase
Category 1 - Product Inclusion and Registration – Max 6 points
All of the Rewards Credit Cards From the Issuer are Eligible for the Program 2 1.43
Offers Automatic Program Enrollment 2 2
Program Coverage Extends To Products Other Than Credit Cards (i.e. checking or savings accounts) 2 0
Category 2 - Earning Capabilities – Max 6 points
Offers Program-Wide Ways to Earn Extra Points (i.e. by using the internal booking tool, online shopping portal, etc.) 1 1
No Minimum Spending Requirement To Earn 1 1
No Earning Limit 1 1
Earning Rate Does Not Vary Depending On Amount Spent or Time Limit 1 0.6
No Rotating Bonus Categories 1 0.9
Ability to Combine & Share Earnings 1 1
Category 3 - Redemption Value – Max 3 points
No Minimum Threshold To Redeem For Rewards 1/2 0
Internal Booking Tool Has Fair Travel Prices (Compared to other major booking websites) 1 1
Gift Cards, Cash Back & Merchandise Are Redeemable at a 1 Point/Mile : 1 Cent Ratio 1 1
Ability to Garner More Than a 1:1 Ratio in Value 1/2 1/2
Category 4 - Redemption Options – Max 3 points
Having Transfer Partners 1 2/3
All Cards Can Transfer To Transfer Partners for Free 1/2 1/4
Ability to Use Earnings To Offset Any Travel Purchase 1 0
Statement Credit Can Be Applied To Full Balance (instead of matching to specific charges) 1/2 1/2
Category 5 – Additional Perks & Restrictions – Max 4 points
Transparency In Displaying Program Details For Non-Members 1 0
There Is A Separate Customer Service Phone Line Dedicated to Rewards Program Members 1/2 0
Earnings Can be Reinstated if Confiscated or Expired (Free of Charge) 1/2 0
Does Not Falsely Advertise Cash Back Products 1 0
Earnings Do Not Expire By Date, From Account Inactivity or Missed Payments 1 2/3
TOTAL 22 13.51


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